Louise Dennis: Teaching Portfolio

G53DDB

In my first year at Nottingham I taught a 3rd year module, Developments in Digital Business. This was the first year this module had been offered by the school and so a fair amount of module design was required.

At the end of the semester, I remained deeply unhappy with the module and felt unqualified to continue teaching it and so was relieved when a new lecturer took it on the next year. It is not an exercise from which I feel I learned a great deal.

Module Design

G53DDB was my most challenging design problem and the first I faced on appointment at Nottingham. It was, and is, a third year module called Developments in Digital Business and its syllabus described a module that was intended to bring students up to speed with the latest developments in the Digital Business field. It had been proposed as a compulsory module for the new e-Commerce and Digital Business degree offered by the School and had never been delivered before I was appointed as module convener.

The challenge was therefore to develop from scratch a module in area of which I had no prior knowledge at a suitable level for third year students. I was advised by the school to use external speakers to a great extent and that the module should be pitched as one that was directly relevant to the real world. Although I initially took this route in designing this module I found it difficult to frame exam questions on material which I had not yet seen delivered and concluded that I was going to have to provide a certain amount of material myself in order to ensure that I could construct suitable exam questions. This was partly motivated by a desire to provide sample exam papers in advance which I considered an important safety blanket for students undertaking a new module. I am now less convinced of the importance of providing sample exam questions: students clearly greatly appreciate them but there is a risk they will study only for the exam. On the other had exam questions clearly help target student revision and attention and so, if well-constructed, could be used to provide an alternative framework for student learning to that provided in lectures. The module convener who took over from me has decided to adhere much more strongly to the guest speaker route and in fact specifies that the lectures he provides are background and framework lectures only and are not a part of the examinable content of the lecture. He has been helped in this partly by greater familiarity with the content provided by recurring guest lecturers and by the use of a number of videos and other media to provide relevant content. I chose to base my lectures primarily on a text book which covered the basics of Digital Business branching out into a couple of areas that particularly interested me personally (the legal aspects of the Internet and the mathematics of bandwidth in Peer-to-Peer systems). This was sufficient to provide material for the exam and the module was reasonably well-received in SET/SEM evaluation. As part of the PGCHE course an observer sat in on one of my lectures and he commented that, as I feared, the content I provided seemed very simple for a third year module, on the other hand he was impressed by the amount of note-taking going on and so felt that the material was valued by the students.

Lectures

Following advice on the nature of student attention in lectures I chose to break each lecture in the middle. The mechanism I used was to present a sample exam question for the students' to think about/discuss, a sample answer to the question was later supplied on the module website. I felt too intimidated by the size of the class (90 students) to feel confident about soliciting useful feedback on the question in the lecture. The observer who attended a lecture as part of the PGCHE course felt the sample questions served little purpose and recommended their removal. In general I have reduced the opportunities for structured student breaks in lectures, not because I necessarily think them of little utility, but I have found it hard to find a format in which they appear to work well for me.

Coursework and Feedback

The module syllabus also specified two written courseworks. As a third year module I felt it important that these contain a significant amount of critical thought. This aligned with learning outcomes requiring that students be able to acquire and evaluate information and predictions about the area. I settled on two essays one to be based on survey data and one on reading the media. I deliberately specified that the survey need not be particularly wide-ranging and allowed the students to work in groups, asking only that their interpretation of the data be individual since it was the interpretation in which I was primarily interested. This coursework went well though a number of students put perhaps too much effort into the survey and then felt cheated when it became clear it was not the primary source of marks for the exercise. The second coursework I based on the reading of articles in the popular media since I felt that Digital Business was an area particularly prone to hype and exaggeration and a degree of healthy skepticism about media reports would be a useful skill to foster in a Digital Business Graduate. The module was first offered in the 2001/2002 session and so I set the students the task of evaluating the interaction between the events of September 11th 2001 and the Internet and Digital Business through the medium of popular reports. They were asked to read two newspaper or magazine articles on the subject, evaluate their accuracy, assess their conclusions and then to draw their own conclusions based on the reading. In general I was disappointed by the students' tendency to take anything they read as gospel, a few wrote things such as "this appeared in a British broadsheet so can be assumed to be impartial and generally accurate" and suggested that it had never occurred to many of them to treat media writing critically even in a field which had experienced a stock-market bubble and crash during the course of their studies and on a subject as obviously fraught and emotionally-charged as September 11th. In general the only students who approached the writing critically were the few who had looked at reports written from a Muslim perspective and even then there was a tendency to assume that discrepancies with "western" reporting were due to bias on the part of the Middle-East rather than the west. SET/SEM evaluation revealed general mystification with the coursework as a whole and suggested that even after taking the exercise and reading the feedback they remained mystified about the point of it. Such a general widespread failure to approach material critically can not be confined to the module alone but suggests a failing with the design of assessments throughout the degree - it was a shame, however, that this assessment was clearly not well enough designed to make any impact upon the problem.

For the first essay, I gave detailed feedback to the students in terms of the strengths and weaknesses of their content and lists of the problems in grammar and presentation. The general presentation of the essays was poor, possibly due to the fact that computer science students are not often exposed to essay style coursework and so the presentational feedback dominated and caused considerable anger ("Grammar is not relevant to me as a Computer Scientist"). It was also very time-consuming to type up the feedback (based on my annotations of the essays which I needed to keep for inspection by the external examiner) and so I opted not to give such feedback on the second essay unless it was specifically requested. Only a couple of students did so, although the grammar and referencing (the two major problems with the first coursework) on display appeared to have significantly improved. Module feedback suggests that despite the complaints the students valued the feedback they were given on the coursework.